Shipping Policy
Welcome to SlipfreeUSA! We are committed to delivering your Slipfree products quickly, safely, and efficiently. Please review our shipping policy below for details regarding order processing, shipping timelines, and delivery information.
Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or holidays will begin processing on the next business day.
- During high-volume periods, product launches, holidays, or promotions, processing times may be slightly extended.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Shipping Rates & Delivery Estimates
All orders slip for free except for special or very large orders. Estimated Delivery Times
United States
- Standard Shipping: 3–7 business days
Note: We do not ship to Non-US Destinations at the moment.
Lost, Stolen, or Delayed Packages
SlipfreeUSA is not responsible for packages lost, stolen, or delayed after they have been transferred to the shipping carrier. However, we will do our best to assist you in working with the carrier to resolve any delivery issues.
Please ensure your shipping address is accurate before placing your order.
Incorrect Shipping Address
If an incorrect shipping address is entered at checkout:
- Please contact us immediately.
- We cannot guarantee address changes once an order has been processed or shipped.
- Customers may be responsible for additional shipping fees if a package is returned due to an incorrect address.
Damaged Items
If your order arrives damaged:
- Contact us within 7 days of delivery.
- Include your order number and photos of the damaged item and packaging.
- We will review the issue and work toward a replacement or resolution.
Contact Us
If you have any questions about shipping or your order, please contact us through the contact form on:
slipfreeusastore@gmail.com
We appreciate your support and thank you for shopping with SlipfreeUSA.
